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CyberGhost Review, Updated in 2022

Cyberghost is undoubtedly one of the best VPN applications that we can find on the web today. With it we can browse securely and privately on any website thanks to its military encryption, protecting our digital data. This application is easy to configure and use on our Windows computer. If you want to have this application click on the following link.

Overall Score:
9.7

Number of servers:

6,700

Av. download speed:

6 Mbit/s

Support:

24/7 live chat

Starting price:

$2.2/mo
Visit CyberGhost

45 day money-back guarantee

Disclosure: To maintain VPN Garden, we earn a commission when you make a purchase through referral links in this review.

CyberGhost has been providing services since 2011 and currently has a network of over 6,700 servers. Their cheapest plan starts at $2.2/mo. Based on longterm testing, our rating for CyberGhost is 9.7.

Pros and Cons

Pros

  • Stream Netflix at fast speeds in HD/4K
  • Up to 7 devices protected simultaneously
  • No logs policy
  • Accepting crypto
  • Apps for mobile devices and routers

Cons

  • No free option

Our Review

It’s been a long time since we last reviewed CyberGhost, and we lost out on a very good provider. Although the service had its problems before – mainly centered around a buggy interface, although the server network was mediocre, too – most of these have been corrected and we’re pleased to say that CyberGhost has won third place among our VPN reviews, no mean feat.

While it lacks the customizable security of NordVPN and the streamlined user experience of ExpressVPN, CyberGhost has much to recommend it in the areas of ease of use, as well as a large network of servers, especially in Europe. It will also get you past the Netflix VPN ban and many other streaming services, earning a spot in our best streaming VPN article.

Overall, there’s little stopping our CyberGhost from recommending it and its 45-day money back guarantee. While it may not hit sweet spots at all, it’s definitely one of the best VPN providers out there and it’s pretty cheap, at the charger. Let’s take a closer look at its features to see what your money buys for you.

Features

CyberGhost has a number of features, although it stands out less than our other two VPNs, ExpressVPN and NordVPN. At the same time, however, its main strength lies not in bells and whistles, but in offering a pleasant user experience and solid speed, which you can read more about in the respective sections.

CyberGhost achieves decent speeds worldwide, although European coverage is definitely its strong point, and it is a safe and secure service. It encrypts connections using 256-bit AES and primarily uses OpenVPN as its protocol.

CyberGhost also supports a built-in killwitch that cannot be turned off, which is useful for VPN beginners. The killwitch activates after one minute of server inactivity and completely removes your Internet connection, ensuring that no one can follow you while you are in the proverbial open.

One interesting security feature is “application protection”, which will start CyberGhost always in a certain profile (more on those in “ease of use”) if some applications are enabled, making it ideal for pirates and others looking for the best VPN for torrenting.

However, some useful features are also missing in CyberGhost, in particular tunnel splitting, the ability to choose which programs and applications use VPN and which do not. While few services support it (read our StrongVPN review for example), we’re always sad to see when an otherwise great service doesn’t have it.

CyberGhost and streaming

During our test, we got into Netflix, BBC iPlayer, Hulu and Amazon Prime Video without any problems, except for a few servers switching after a proxy or two error. CyberGhost also has special streaming profiles, which will make it easier for those looking to dodge geoblocks. All of this, along with its excellent speeds, is why CyberGhost is one of our top VPNs for Netflix.

Ease of use

To get started using CyberGhost, visit the CyberGhost website and click on the “My Account” button at the top right of the screen. You will be taken to the account creation page here and there. Another option is to go to the downloads tab and download the client: CyberGhost comes with a seven-day trial version, so you can try it out as you like.

Registering is a matter of entering your email address and choosing a payment method. You will be prompted to wait for an email. The email takes a few minutes, probably because the information in it needs to be generated. Once it arrives, you will have the password and a recovery token, which you should not, under any circumstances, trash.

Once your account is set up, download the application from the CyberGhost site. This is a slightly rotational process: on your account page on the CyberGhost website, go to “My Devices,” where you click on an open slot and then choose the operating system you are using. The download will start.

After the download and installation (which takes about 5-10 minutes in total), you will be presented with a test screen. If you have already paid, you can log in from here and access the login screen. Enter the details you have done before and you will be presented with a Windows style dynamic tiled screen.

This style of user interface may not be to everyone’s taste, but CyberGhost makes it easy to avoid this by clicking on the “choose my server” option on the bottom right line, which takes you straight to a more familiar style of server list from which you can choose the location you would like to connect to.

There are also several buttons at the top of the menu to help you more easily choose the type of server you want. The “emptiest” and “busiest” selections speak for themselves, but we were especially impressed with the “fastest servers” list that performs a speed test (which takes about two minutes) and then ranks the tested servers, very useful for advanced users.

The “additional features” tab is very similar to the options on the other five tabs, which are more like quick buttons that will get you where you need to go. The “browse anonymously” panel takes you to a new menu with several options that will help you set the level of security and anonymity you want, as well as allowing you to launch your browser in different modes.

This is a very useful screen and the incognito launch option makes CyberGhost perfect for, well, you know. The toggles themselves basically act as a malware filter and we recommend keeping them active; the “HTTPS redirect” feature should already be built into the browser, but there’s no harm in leaving it as is.

Our favorite little detail is the data compression slider, which will make browsing quite pleasant for mobile users, as images and videos will be compressed into more manageable layers. The “extra speed” option, however, is a bit redundant: you always want to minimize speed reduction when using a VPN.

The “unblock streaming” checkbox will take you to a page with over 20 links to different streaming services, each one attached to a different server. If you’re a big fan of streaming, you’ll probably spend a lot of time in this menu as it has everything you could want and more, although for some reason BBC iPlayer is not present, despite the fact that CyberGhost is one of our top VPNs for BBC iPlayer.

The protect network card is pretty much the same as the anonymous browsing card, except it has fewer features (and we like the color better). Continuing on the bottom line, we have the torrenting feature, which will launch the client of your choice and choose only from the torrent-enabled servers offered by CyberGhost.

Last but not least, there is the “basic website unblocking”, intended for people living in countries that censor the Internet and should make it easier for them to use websites like everyone else. As you can read in our article on the best VPN for China, CyberGhost is very successful in this regard.

Once you decide how to connect, it’s really as easy as clicking on a single connection (a panel in a submenu or from a list of servers) and Cyberghost goes off doing its thing. Connection times are very fast, usually only taking a second or two for the connected message to appear in the right corner of the screen.

We really enjoy the visual presentation of the VPN connection process and it’s nice to see your new IP address in front of you, as well as how long you were connected.

All in all, using CyberGhost is child’s play: it took a minute to get the reviewer used to the dynamic card system, but it certainly has its advantages for people who are not yet used to VPNs and just want to get where they want to be.

Although at first this way of doing things may seem like a mutilation compared to other providers, the “choose my tile server” shows that the team behind CyberGhost has the technical know-how to put out a customizable yet user-friendly VPN.

Configuration

CyberGhost has a large number of customizable settings, accessible through the navigation bar at the top of the application.

Under “General” you can choose whether to run CyberGhost at startup (always a good idea) and which profile to run. The “beta update” slider is left to you, but your reviewer is uncomfortable thinking about bugs. CyberGhost supports a surprisingly large number of European languages and you can change CyberGhost’s unique display here.

The next four sections of the settings menu are options that we’ll talk about later in the “security” section, but suffice it to say for now that you shouldn’t mess with them unless you know what you’re doing. That said, people who know what they’re doing will be glad to have such an accessible environment, so points to CyberGhost.

CyberGhost Mobile App

Mobile CyberghostWe also tested the Android app for CyberGhost and were impressed. Somehow it behaves a bit smoother than the desktop client and we got the feeling that the app was developed before the client. It’s fairly intuitive to use – like Tinder, you slide disinterestedly to the right until you find what you really want – and there are very few “where is that” moments.

Other than the touchscreen controls, you have the same options you have on your desktop and connection speeds are just as fast.

Supported Devices

CyberGhost has desktop clients for Windows and Mac, as well as mobile apps for Android and iPhone. If you’re a LInux user you can configure CyberGhost to work through the OpenVPN protocol, but if you don’t want any hassle, please see our article on VPN for Linux.

You can run CyberGhost on up to five devices at a time, but unlike, for example, ExpressVPN or NordVPN, you can only connect for a certain period of time. While NordVPN allows six simultaneous connections, but lets you install it on as many devices as you want, CyberGhost has put that cap at a hard drive of five.

While this is still quite generous, we’re taking away a few points for flexibility. While five devices is still decent enough for a small family or a decent group of friends, we think the competition does a slightly better job here, check out our article on the best VPN for multiple connections for more tips.

Server Locations

CyberGhost operates approximately 1,300 servers (number varies) in 59 countries. Like most of our major providers, the network is weakest in Africa – with only South Africa and Kenya represented – and strongest in Europe, with only a ridiculous amount of servers in each country. All servers are dedicated, so virtually no worries here.

Russia is particularly absent, as are parts of South America. Tunneling under the Great Firewall, however, should be fairly easy with servers in Japan, Hong Kong and Taiwan, although it should be noted that no Asian country has more than 10 servers active at any given time.

In recent months CyberGhost has worked hard to expand its network in North America, and currently has more than 100 servers in the United States, though only 30 in Canada and none in Mexico. Overall, however, the network is decent and no service can beat European coverage, making it perfect for non-European Netflix fans and people who travel a lot in the Old Continent.

Speed

We performed some speed tests from a workspace in Tirana, Albania, using speedtest.net. Here are the results. We put in parentheses which server we connected to at a given location.

As you can see, on short range and even on a transatlantic connection, CyberGhost does a great job. Connecting to a server in Tirana has greatly reduced our ping (even after a server change), a rather interesting result that we don’t see very often. This makes CyberGhost very interesting for online pwnage, which is why we put it in our article on the best VPN for gamers.

However, over long distances the drop-off is as bad as NordVPN’s: this is partly due to the distances involved, of course, but we have a sneaking suspicion that the CyberGhost network is not as well developed outside of Europe as that of our fastest VPN provider, ExpressVPN (read our ExpressVPN review for some truly stellar speeds).

For now, CyberGhost will likely remain the VPN of choice for Europe, until the service consolidates its expansion in other parts of the world.

Security and privacy

If security is a major concern for you (and it should be, which it is for all secret agents and vendors), you’re in good hands with CyberGhost. The service encrypts your VPN tunnel with 256-bit AES right out of the gate, so no one is cracking it unless they have a few billion years of time.

However, if you’re still worried about secret service monitoring (we have no idea how good China is at monitoring VPN connections), CyberGhost also offers specialized secure servers. These should offer the specialized encryption that will keep you off the radar, although Chinese and Russian police have been known to stop people and physically remove VPNs from their phones, a cheery thought.

Landscapes you can’t miss, surf anonymously with CyberGhost. During speed testing we also performed DNS, IP and webRTC tightness tests and all tunnels came out clean as a whistle (although apparently the connection to NYC was routed through… Wichita?).

CyberGhost Protocols

CyberGhost offers users a limited set of VPN protocols to choose from: the ever-reliable OpenVPN, as well as L2TP and IKEv2. The default setting is “auto”, where the server you connect to determines the protocol used.

However, if you’re a tinkerer, CyberGhost is a great option (read our TorGuard review for another one). You can configure OpenVPN connections on the client, unlike ExpressVPN, where you need to download the configuration files and mix them separately.

Other security features include the ability to connect via SOCKS5 proxy (which slows down, of course, but is super secure) or HTTP (kind of halfway between normal VPN and SOCKS5. You can also disable IPv6 connections (by default), while avoiding some nasty leaks (to see what a filtered VPN looks like, see our PureVPN review).

There’s also the option to automatically enable CyberGhost when you connect to the wireless network, handy if you use a lot of public WiFi networks while working on the next great American novel at your local Starbucks.

As for privacy, this is a pretty short story: CyberGhost keeps no logs and shares no data. The company is based in Romania and there is no force on Earth that can compel it to transfer user data. Even if there were, there’s nothing to hand over except your email address, so you’re safe there.

Customer Support

CyberGhost has an extensive knowledge base and a FAQ page that will help you answer the most common questions. We like the attention to detail here, because even questions you would imagine are rarely answered in detail (“what is P2P?” and “who is responsible for a subscription?” are two examples).

We had some trouble installing CyberGhost at first (due to our fault; uninstall your TAP adapters, kids!) and getting email support from the handy link on the support web page (we could have also used the support button in the client, but, yeah, it didn’t work) and received a detailed and very helpful response in about two and a half hours, a pretty decent response time.

If your request is a bit simpler and you need a quicker response, the live chat is also there and open all day. We used to clear twice and received a response within a minute each time. Even though none of our agents had the answer ready, looking it up only took about a minute, so nothing to complain about.

If you’re worried about needing help when using a VPN, CyberGhost is definitely a solid choice, although very occasionally giving an idea in English from agents can take a second. Support is also offered in German and French, so it’s also an option if you speak one of these languages.

Conclusion

When you add it all up, CyberGhost is a robust service that caters to both novice and veteran VPNs. Its quality is even more impressive when you consider that it wasn’t this good a few years ago: this kind of progress is rare among VPNs.

That said, however, there’s a reason CyberGhost doesn’t go higher than third place: it doesn’t get the ease of use and speed of ExpressVPN or the customization of NordVPN. However, we can definitely see some users preferring CyberGhost’s look, feel and usability to that of its main rivals.

This was our opinion, what do you think of CyberGhost?

What stats we measured with CyberGhost and why?

Choosing a VPN is never easy, especially when you are a beginner who is about to purchase their very first plan. There are so many providers to choose from!

Based on longterm testing, average download speed when using CyberGhost is 6 Mbit/s. Currently, the size of their network is around 6,700 servers.

The size of the server network is an important factor as it determines a global availability of the VPN. The bigger the network is, the more reliable the service can be.

The download speed is very important too, especially in today's fast-paced world. If your VPN speed is too slow, many websites or streaming services may not work or the experience will definitely be less comfortable.

Overall Score:
9.7

Number of servers:

6,700

Av. download speed:

6 Mbit/s

Support:

24/7 live chat

Starting price:

$2.2/mo
Visit CyberGhost

45 day money-back guarantee

Disclosure: To maintain VPN Garden, we earn a commission when you make a purchase through referral links in this review.